Contact Information

Customer Support

For assistance with your online shopping experience, please reach out to our dedicated support team at support@rouva.shop. We are here to help with any questions or concerns you may have.

Support Hours

Our customer support team is available to respond to inquiries from Monday to Friday, between 9:00 AM and 6:00 PM EST. Please note that we strive to respond to all messages within 1-2 business days.

Order Inquiries

If you have a question about a specific order, please include your order number in the subject line of your email to support@rouva.shop. This will help us to quickly locate your order and provide a prompt response to your inquiry.

Store Information

Rouva is an online fashion store dedicated to providing high-quality products and excellent customer service. For any general inquiries or support requests, please email us at support@rouva.shop. Our store information is as follows:

• Store Name: Rouva
• Contact Email: support@rouva.shop

Last updated: May 28, 2026